4/08/2007

Outsourcing trend will undoubtedly continue

NATHAN THOMAS

BizTech Writer

Sometimes it’s a simple bottom-line decision. Should a company pay its accountants $4,000 or $40,000 per year? This kind of decision has become a routine choice facing many U.S. companies.

Outsourcing, or the exporting of jobs, has become a major issue facing industrialized countries.

The prospective loss of jobs in these nations is disturbing to
many employees.

However, businesses are increasingly exporting their labor in an effort to stay competitive. Despite protests, this practice shows no sign of slowing down or ceasing.

Forrester Research estimates that from 2000 to 2015, a total of 3.3 million United States jobs will be sent abroad. Businesses have long been attracted to the cheaper labor found abroad.
Outsourcing developed after World War II in the manufacturing industry.

Apparel manufacturing was being redirected to Asia in order to dramatically reduce wage expenses. Other blue-collar trades soon followed. The practice picked up and also went to South America during the 1970s and 80s as other industries joined in. The controversy heated up in the late 1990s with the addition of white-collar jobs.

White-collar exporting picked up with the help of the Internet and cheaper international calls. It’s become easy to scan a document and send it across the world. India and China are now the hotspots for outsourcing. India is popular because there is a sizeable amount of educated people that speak English.

Outsourcing will likely continue.

Today, outsourcing is used in a variety of fields including manufacturing, legal work, architecture, accounting and software. Forrester Research predicts $136 billion will be lost by moving white-collar jobs abroad. This translates to an average of 220,000 jobs per year. Manufacturing jobs make up a substantial loss as well. Today, outsourcing remains a source of controversy in industrialized and developed countries. People are being laid off as replacements are found.

Labor unions claim that it hurts our economy. Economists are divided about the harm, but believe the issue is blown out of proportion. Many companies believe that, in an ever-connected world, outsourcing is a necessity if they are to stay in business.

TCS wins multi-million dollar contract in China



Tata Consultancy Services (TCS) and its Chinese partners announced the inauguration of TCS China at its new premises at the state-of-the-art Z-Park in Beijing.

TCS also announced today that it has won a significant multi-million dollar contract to implement a comprehensive international trading system for China Foreign Exchange Trade System (CFETS), which is a sub-institution of the People’s Bank of China. Further financial details were not provided.

The inauguration of the joint venture signals the official launch of China’s first large scale outsourcing technology company.

TCS Asia Pacific owns the majority of the joint venture with a 65 per cent stake. The three Chinese partners - Beijing Zhongguancun Software Park Development Co., Ltd., Uniware Co.,Ltd., and the Tianjin Huayuan Software Area Construction and Development Co., Ltd. - supported by NDRC hold 25 per cent with Microsoft expected to take up the remaining 10 per cent.

TCS China will focus on Financial Services, Manufacturing, Telecom as well as the Government sector, providing IT outsourcing services and solutions to the Chinese domestic market as well as the global MNC customers.

TCS pioneered the entry of Indian IT industry in China in 2002 and remains at the forefront of that thrust with 800 consultants in China. The company says it conservatively hopes that number to reach 5,000 in the next five years.

TCS’ latest deal with CFETS is another significant step in providing significant global solutions for major financial institutions in China. The proposed solution will be based on TradeX – TCS’ futuristic Trading Solution. The deal paves the way for TCS to implement a forward-looking CNY (China Renminbi) trading system for CFETS.

Not just China and India

Dennis Posadas says other Asian countries make good choices for outsourcing research and development as well

By Dennis Posadas
AsiaMedia Contributing Writer

Tuesday, February 27, 2007

Manila --- Research and development is moving into Asia. And it's moving into many parts of Asia, not just India and China.

The Philippines is not necessarily a country on the R&D outsourcing radar of many American and European multinational companies. Yet a trickle of outsourced R&D does make it into the Philippines after China and India have taken their share. Companies like Intel, Texas Instruments, Philips, Trend Micro and Cypress do some types of development work here. Some multinational companies like Intel, Sanyo and Canon even do some of their chip design work here.

Unfortunately, the international press seems to have fallen in love with China and India as the new R&D frontier for Asia. From the reports in big international publications like BusinessWeek, Forbes and Fortune, and even specialized technology publications like Red Herring, you would think that the only R&D going on in this part of the world is happening in China and India. What is not as well reported is that other countries are increasingly taking part in research activities, a natural consequence of the outsourcing of manufacturing of electronics and semiconductors that began in the 1970s. Semiconductor companies like Intel, Hewlett Packard and Texas Instruments set up their factories in countries like the Philippines, Singapore and Malaysia. Even companies like Google are starting to wake up to the tremendous opportunities in Southeast Asia.

The quality of homegrown R&D in Asia, even in countries like the Philippines, has gone up. Take the case of a recent University of the Philippines paper that describes a new technique for inspecting microchips. This paper was selected by the prestigious Optical Society of America as one of the "most exciting" research papers published in 2006. Another example is Philippines-made software that trains users in the Java computer language and was acknowledged by Sun Microsystems CEO Scott McNealy during the June 2005 JavaOne conference in the United States. These innovations need more attention and recognition. The overseas skilled diaspora of various Asian countries (excluding China and India) will have a big role to play in getting underdog Asian countries their own slices of the R&D outsourcing pie.

Take Dr. Gregory Tangonan, a graduate of the California Institute of Technology who for many years managed the R&D arm of a major U.S. high technology company in Los Angeles, California. Tangonan has since retired; he shuttles back and forth between the Philippines and the United States and now teaches electronics engineering to undergraduate students at the Ateneo University in Manila. Like many skilled Asians who originally migrated to the United States, individuals like Tangonan find that going back to their home country offers some new opportunities, especially in this time of increased R&D outsourcing. Highly skilled individuals like Tangonan are instrumental in getting R&D outsourcing opportunities to Asia because they have the respect of their peers in American universities and high tech companies back home. More organized diaspora initiatives -- such as The Indus Entrepreneurs in India, China's Hua Yuan Science and Technology Association, Taiwan's Monte Jade Science and Technology Association, the Philippines' Brain Gain Network and the Philippine-American Academy of Science and Engineering -- all try to organize skilled Asians like Tangonan to help in their home countries. They mentor researchers and graduate students, advocate for improved science and technology policies, or, in the case of Taiwan, organize venture capital funds.

The future of R&D outsourcing is not entirely clear, however. U.S. Sen. Hillary Clinton's plans to become the Democratic Party's presidential candidate could throw a wrench into Southeast Asia's growth. Clinton is known as a staunch opponent of outsourcing, preferring instead to keep these opportunities in the United States, as she articulated in an Aug. 2004 opinion piece in The Wall Street Journal. She is concerned about America's declining role in innovation. “We cannot afford to fall behind India and China, who graduate far larger numbers of scientists and engineers,” she wrote. After all, places like Bangalore, Hsinchu, Pudong show up regularly in the American media as places of innovation.

The big players in Asia's R&D for the next few years to come will definitely remain China and India. But for the international technology media to assume that these are the only countries where tech R&D occurs is simply viewing the innovation outsourcing phenomenon through myopic eyes. When the international press takes a moment to look, they will see that other Asian places like the Philippines can be competitive as well.

They will also see that the United States has nothing to fear from R&D outsourcing to Asia. Asian countries' participation in the global economy will hopefully mean stronger economies and, in the end, strong economies mean less fertile grounds for extremist thinking to flourish.

Outsourcing Provider Achievo Raises $24 Million

Outsourcing services provider Achievo Corp., which has much of its operations based in China, has raised US$24 million from private and institutional investors, the company announced Monday.

Achievo has grown rapidly in recent years through a string of acquisitions and will use the injection of funds "to cover current obligations and future operating needs," it said. Most of those acquisitions, done using a combination of company stock and cash, has been funded through the company's own revenue.

Based in California, Achievo has offices in Japan, Germany, Taiwan, Canada and the U.S. that serve as a front-end, working closely with clients. The company also has six offices in China, where most of the back-end programming work is done using .Net and Java.

Last August, Achievo's Chairman and CEO Robert Lee [CQ] said the company plans to expand further through acquisition, particularly in Europe and Australia. That could lead the company to raise additional funds from investors.

"If we decide to pursue additional funding in the future, it will be related to major acquisitions and strategic corporate development initiatives," said Julio Leung [CQ], Achievo's CFO, in a statement announcing the latest round of investment in the company.

Shaking the world: The economic ascension of China

"Let China sleep, for when she wakes, she will shake the world." Napoleon's words seem to be the inspiration behind the title of James Kynge's book, "China Shakes the World: A Titan's Rise and Troubled Future -- and the Challenge for America."

Kynge has been a journalist in Asia for more than two decades. His book centers on "the appetite that the world's most populous nation unleashed on the planet in the first few years of the twenty-first century" and, more specifically, how that appetite has affected the world; how it has affected China itself; and the price that the world has paid for the behemoth's economic ascension.

How China affects the world

One of the most apparent, significant ways that China affects the world is in its ability to manufacture products of comparable quality at a fraction of the cost of manufacturing them in developed countries.

Visceral reactions to this effect, Kynge writes, center around "the debate over the outsourcing of American jobs, perceptions of China's unfair trading practices, Chinese piracy of Western intellectual property, and several other irritants in the commercial relationship."

Westerners consider less often the positive effects of China's economic ascension. Some of those positive effects, Kynge writes, are that "the cost of consumer products has fallen significantly for U.S. buyers, and the downward pressure on retail prices has helped to keep American interest rates low -- which has in turn powered a real estate boom."

One problem with the lopsided view of China's economic impact on countries like the U.S. is that it can lead to limitations on free trade -- which actually hurt those seeking protection as much as anyone.

"But such decisions," Kynge suggests, "rarely come down to dispassionate economic analysis; they turn instead on the perceptions of electorates -- people [in one of] a thousand places reeling from China's manufacturing might. And there's the rub."

Kynge spends most of the book telling stories that illustrate China's economic successes and failures. He also touches -- albeit briefly -- on the question of why manufacturing jobs are moving from the U.S. and Western Europe to China.

In the U.S., local manufacturing jobs were exported to China because Chinese manufacturers could beat U.S. manufacturers' prices by 70 percent or more. Why? Expensive labor and bureaucratic red tape and regulations that add more than 20 percent onto the cost of manufacturing in the U.S. are two key reasons.

But the availability of cheap labor in China hasn't been bad for all manufacturing businesses in the U.S. and Europe -- while small and mid-sized companies have suffered from the inability to compete with China, large multinational companies have been able to leverage low-cost labor in China for their own benefit.

"Pulling up stakes and shifting to a place like China, with its welter of regulations and customs, represents a cost and a risk that most medium-size and family-run businesses are unable or unwilling to absorb. The result is that the beneficiaries of the cheap, diligent, and often skilled labor available in China are overwhelmingly the multinationals," Kynge writes.

China's impact is uneven on an individual level, too. Kynge writes that "the powerful, the international, and the wealthy are reaping huge benefits, while those in the middle are suffering in either relative or absolute terms."

How China affects itself

But the effects of China's economic rise have not all been external. In the first part of his book, Kynge relates a number of uplifting anecdotes about unemployed, poor, rural Chinese, denied formal education during Mao's Cultural Revolution, who were able to rise up and form successful private companies. Kynge ends the book with a reiteration of the stories we hear so often, about the oppressive State government that reins in or out free enterprise as it benefits the State.

Kynge says that government flip flops between periods of liberalization and periods of consolidation of State power coincide with periods of economic booms and busts. During busts, the government is compelled to release the reins on economic activity; during booms, it brings them in. "The waves of activity created by this interplay of government fear and covetousness define the economy's momentum," Kynge writes.

In Kynge's stories about poor rural Chinese who have found success in private enterprise, unemployment was often a blessing in disguise. In the late 1970s and early 1980s, those who spent the Cultural Revolution "learning from the peasants" in the countryside flooded back into the cities, but there weren't enough jobs to support all of the people.

"Beijing felt that it had no choice but to allow them to indulge in minor private business," Kynge writes. Some of those minor private businesses have flourished and made multi-millionaires out of their founders.

Indeed, Kynge suggests that one of the principal motivators behind China's rise as a manufacturing giant has been population pressure.

"Even when the economy grows at 9 or 10 percent, it fails by a margin of several million to create the 24 million new jobs required each year. So while China appears to the rest of the world to be enjoying an amazing growth bonanza, the officials working behind the high walls of their leadership compound in Beijing feel trapped in an endless employment crisis," writes Kynge.

That population pressure creates, for one, "a tendency among companies to carry on producing, or even expand production, long after any discernible profit margin has vanished." Contrary to conventional practice and, often, to economic sense, this has led to a chronic oversupply of manufactured goods in China (according to Kynge, around 90 percent of China's manufactured products were in oversupply in 2005). That oversupply is one reason why many of China's products are so cheap.

Population pressure -- and the continued surge of Chinese people from rural areas into cities -- has also given China its large base of cheap labor. "Around 700 million people are thought to get by on less than two dollars a day. That provides a huge pool of labor that is willing to work at preindustrial wages … as long as there are factories being built … there will be robust demand for the labor of farmers' children," Kynge writes.

The price of China's rise

But the price of China's rise has been steep. That environmental degradation is one effect of China's rise is not new, Kynge says -- China's environmental problems have existed for decades. "But what is new -- and world-shaking -- is the projection of this environmental exhaustion into the international arena," he writes.

The figures that Kynge cites are shocking: Five out of every ten tropical logs shipped worldwide are imported by China; 44 percent have been felled illegally. Brazilian farmers clear forests at a rate of six soccer fields every minute to plant soy fields for Chinese consumers. Carbon dioxide emissions from China increased 33 percent between 1990 and 2002; a plume of polluted air over New England was found to have come from China.

Part of the problem, according to Kynge, is that China is already environmentally exhausted. "The main catalyst behind China's appetite is the mismatch in the size of its population and its resource base. But that is not the only cause; another is the decades of wasteful exploitation and disrespect for the environment that characterized the Communist era."

In countries where local officials can be held accountable by citizens, environmental conservation -- most important to those citizens who have to live with the direct and immediate effects of local environmental degradation -- can be successful. But such accountability is largely absent in China.

And the cost of paying for China's rise would be enormous. "It is clear," Kynge writes, "that repairing the devastation [China] has suffered is a task so onerous that it could slow down, or even derail, the country's stellar economic trajectory."

The future of China in the world

The key to China's future, Kynge writes in his last chapter, will be the extent to which the world -- notably Europe and the United States -- allows China to continue its ascent. "With trade amounting to more than two-thirds of the size of China's economy (compared with around a quarter for other large economies), Beijing is clearly vulnerable to the protectionism that might follow a withdrawal of the West's goodwill," Kynge writes.

While a complete shutdown of trade between China and the West is unlikely, even a "partial pruning of commercial links or a gradual upsurge in Western protectionism toward China" would "have profound effects" not only on China, but on the rest of the world as well.

If China could reform its system in response to concerns coming from the West, that would go far in smoothing economic relations. But Kynge wonders if that will be possible.

"Beijing, goaded by its insatiable appetite, may have no room to cede ground to American public opinion, creating an impasse that could trigger progressively stronger counter-reactions from the White House."

Tensions between China and, in particular, the U.S., reinforce what Kynge calls globalization's "most fundamental limitation."

"Although trade increases the mutual economic dependence of countries that engage in it, trade does not make the peoples of those nations any fonder of each other," Kynge writes.

On the other hand, Kynge sees "flexibility and pragmatism" that may prevent a gloomy future for China and the world. He writes that "China is perhaps too much wedded to the world, too deeply insinuated into its organizations and treaties, and too dependent on others to bite the hands that feed it."

Bottom line:

  • China's low-cost manufacturing has led to a reduction in prices of manufactured goods and a transfer of manufacturing jobs from the U.S. and Western Europe into China -- two of the most significant effects that China has had on the world.
  • The Chinese government's flip flops between periods of liberalization and periods of consolidation of State power coincide with periods of economic booms and busts.
  • The price of China's rise -- especially when measured in terms of global environmental degradation -- has been steep. But the cost of reversing that degradation could cripple the country's economic boom.
  • The key to China's future will be the extent to which Western Europe and the United States allow China to continue its ascent.